Frequently Asked QuestionsThe Body Shop panelbeaters offer full collision repair services no matter how small or large. We provide the same level of service and attention to detail for all our clients, whether your vehicle is an old Corolla, a brand new BMW, or a ten tonne truck.
Will I get a reliable loan car while my vehicle is being repaired?
Yes. We have over 20 late model complimentary courtesy cars and vans available to all clients no matter how large or small the repair job. And for peace of mind, all our loan cars and vans have comprehensive insurance.
Will you deal with my insurance company?
Yes. We are experts in taking the stress out of insurance claims. We have digital imaging to email and produce quality photographs for the insurance industry. As members of the Collision Repair Association, insurance companies know that we are a competent and reliable panel shop.
How will I know if you are reputable panelbeaters?
Our membership of the Collision Repair Association is your assurance that we are reputable, competent and reliable panelbeaters.
Can you work on repairing my large truck?
Yes. The Body Shop now boasts three low bake ovens – one large enough to accommodate a ten tonne truck.
Are you environmentally friendly?
Yes. We care for the planet and always maintain environmentally safe practices.
How skilled are your panelbeaters?
All of our staff are New Zealand qualified, industry trained and experienced. The Body Shop is committed to quality vehicle repairs and is proactive in staff training to ensure clients receive the very latest in auto body repair and refinishing techniques. We endorse the I-CAR vision - that every person in the collision industry has the necessary technical knowledge and skills to achieve a complete and safe repair.
Do you repair minor panel dents and scrapes?
Yes. No job is too big or too small. We can handle all panelbeating and paint refinishing jobs, no matter how much repair work is required. We consistently maintain our high quality standards for every job regardless of your car’s age, make, model or size.
Yes. All our car collision repair work is 100% fully guaranteed.
Do you have chassis machines with full measuring systems?
Yes. The workshop is fully furnished with all the essential equipment found in a modern day workshop, including a four-post hoist, both Car-O-Liner and Korek chassis machines with full measuring systems.
Will my car have under cover storage while it is being repaired?
Yes. All client vehicles are stored securely under cover in our workshop.
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